Shop Policies

Lavender Hill Hippie is located in Ontario Canada

Shipping to Canada
Purchases are shipped via Canada Post Expedited parcel. However small items (providing weight + size does not exceed Canada Post standards) are shipped via Canada Post non-standard and oversized letter mail; otherwise they must be shipped using parcel rates.

Shipping Cost
See individual items. 

Processing Time
In Stock Items ship in 1-3 business days

Estimated shipping times
Canada: 3-10 business days
I’ll do my best to meet these shipping estimates, but can’t guarantee them. Actual delivery time will depend on the shipping method and Canada Post Delivery Standards.

Lost or Damaged shipments
If an Expedited Parcel shipment is lost or damaged in transit, please contact me and I will initiate a trace with Canada Post and if necessary open a claim on your behalf, (only available for Coverage included delivery option).

Digital downloads
File delivery
Your files will be available to download once payment is complete. After purchasing a digital file, you’ll see a link beside the Product purchased which goes directly to the file associated with your order.

Downloads are available once your payment is complete. Confirmation might take a few minutes. We’ll also send you a “Your order is complete – download your files” notification email separate from any transaction notification emails you may receive from PayPal.

Payment options
Secure options

  • Pay via PayPal; you can pay with your credit card if you don’t have a PayPal account.


My shop never receives your credit card information.

Returns & exchanges
I want you to be completely satisfied with your purchase however my shop cannot process refunds, cancellations or exchanges. All sales are final.

Questions about your order?
Please contact me if you have any problems with your order.

Privacy policy

I will only use your shipping and billing address, and contact information

Thank you.
~Tess
Lavender Hill Hippie